If you have used a Diamond Certified company and tried unsuccessfully to resolve a disagreement, please contact us at info@diamondcertified.org or (800)738-1138. Our mediator will work with you and the company to attempt to reach an agreement that both parties can accept. If the mediation fails to produce a mutually-agreeable solution due to failure of the company to honor contractual obligations, uphold industry standards, or participate in good faith, we will refund your purchase price up to $1,000. For a complete description of our performance guarantee, its limitations and the mediation process, please go to www.diamondcertified.org/performance-guarantee or call us.
ABOUT ADVANCED PLUMBING AND ROOTER
BEST PLUMBER IN PLEASANTON, CA
Advanced Plumbing and Rooter Service has provided expert plumbing in Pleasanton and the wider East Bay Area since 2000. Our enduring level of excellence and our honest, fair approach has made us the top choice for residential, commercial and industrial plumbing in Pleasanton, Dublin, Livermore, and Danville, San Ramon, the surrounding areas in California.
Our owner and founder, Bill Van Mastrigt started Advanced Plumbing and Rooter Service 18 years ago to build on his personal success as a plumbing technician in the field. With a knack for pinpointing the source of client’s plumbing issues and providing the best value and highest quality solutions, Bill decided to bring his ingenuity and skill to the plumbing industry full time. With 20 years of experience in the industry, Bill now leads Advanced Plumbing and Rooter Service in Pleasanton, CA and it's team of expert plumbing technicians with the same commitment to excellence, quality and value he started with as a sole technician.
CORE VALUES
Ethical
Advanced Plumbing and Rooter Service offers a satisfaction guarantee because our friendly and detailed service ensures you always get the result you want at a reasonable price. If you need emergency service, we’ll be there.
Professional
Every technician on our team approaches each job with a focus on achieving the right result for your needs, and ensuring the customer’s satisfaction. We always take the time to diagnose the issue accurately, so we can provide the most cost-effective and appropriate solution to you.
Expert
Advanced Plumbing and Rooter Service is known for finding solutions to plumbing problems that other plumbers can’t. Our technicians go beyond the call of duty to provide you with outstanding results, offering the most effective and economical repair options on the market today.
Honest
With Advanced Plumbing and Rooter Service, what you see is what you get. There are no hidden costs or fees, and when a quote is possible, we provide accurate quotes for your project before we start work.
Fair
Our local, family-owned business is all about providing fair, high quality and great value service to other families and businesses. We are willing to beat any comparable estimate and provide our expert and friendly plumbing service to you as quickly and efficiently as possible.
CORE VALUES
Integrity – Advanced Plumbing and Rooter Service offers a satisfaction guarantee because our friendly and detailed service ensures you always get the result you want at a reasonable price. If you need emergency service, we’ll be there.
Professionalism – Every technician on our team approaches each job with a focus on achieving the right result for your needs, and ensuring the customer’s satisfaction. We always take the time to diagnose the issue accurately, so we can provide the most cost-effective and appropriate solution to you.
Expertise – Advanced Plumbing and Rooter Service is known for finding solutions to plumbing problems that other plumbers can’t. Our technicians go beyond the call of duty to provide you with outstanding results, offering the most effective and economical repair options on the market today.
Honest – With Advanced Plumbing and Rooter Service, what you see is what you get. There are no hidden costs or fees, and when a quote is possible, we provide accurate quotes for your project before we start work.
Fair – Our local, family-owned business is all about providing fair, high quality and great value service to other families and businesses. We are willing to beat any comparable estimate and provide our expert and friendly plumbing service to you as quickly and efficiently as possible.
OUR MISSION
At Advanced Plumbing and Rooter Service in Pleasanton CA, our mission is to provide exceptional plumbing solutions to customers in need. We aim for memorable interactions with our highly trained technicians and staff. Our desire is to create long lasting and meaningful relationships with our customers. We always seek to find the best solution to every problem that will benefit our customers, our company and the environment. We continue in the tradition of protecting the health of our community by providing safe and reliable plumbing systems, repairs and installations. (and we hope to inspire, and create the desire for the next generation to follow our “commitment to excellence” standard in the plumbing service industry. The world needs plumbers.)
OUR VISION
Our vision is to be the very best at what we do. Driven by a burning desire to succeed, we continuously look for opportunities to grow and to improve. Through the use of technology, training, and education, we will be a leader in the plumbing service industry. We will be an example of what it means to be the premier plumbers in Pleasanton CA and the S.F. East Bay area.
THE DIAMOND CERTIFIED GUARANTEE
THE DIAMOND CERTIFIED GUARANTEE
If you have used a Diamond Certified company and tried unsuccessfully to resolve a disagreement, please contact us at info@diamondcertified.org or (800)738-1138. Our mediator will work with you and the company to attempt to reach an agreement that both parties can accept. If the mediation fails to produce a mutually-agreeable solution due to failure of the company to honor contractual obligations, uphold industry standards, or participate in good faith, we will refund your purchase price up to $1,000. For a complete description of our performance guarantee, its limitations and the mediation process, please go to www.diamondcertified.org/performance-guarantee or call us.