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Advanced Plumbing and Rooter Service

231 Market Place, Suite 540
San Ramon, CA 94583

Phone: 925-383-6100

C-36 License #782789

what to do in a plumbing emergency

What Should You Do In A Plumbing Emergency?

Plumbing emergencies can strike at any time, whether there were warning signs something was going wrong or your bathroom just started flooding out of nowhere. But what should you do when plumbing disaster strikes? Depending on what plumbing issue you’re dealing with and which part of the plumbing is affected, there are different steps you should take to rectify a plumbing disaster. Here we look at some of the initial actions you should take when a plumbing emergency arises and how your local plumber can help.


plumber-1162344_1920Have A 24/7 Plumber On Call

One of the very first things you should do when a plumbing emergency occurs is assess the damage and affected areas, and call an emergency plumber. Seeing as plumbing emergencies can occur at any time, it’s essential to have the details on hand of a plumber who is available for callouts 24 hours a day, 7 days a week. This means that if a serious plumbing disaster occurs at your home or workplace even outside of business hours, there’s someone you can call for expert advice and assistance when you need it. Even describing the situation to an emergency plumber can help you clarify what went wrong, and help you carry out initial measures to fix the situation. This initial description can also help you determine whether you are responsible for the plumbing repair or whether that responsibility lies with your water utility company.

Place the contact number for your emergency plumber on the refrigerator or in another visible location where you can access it quickly in the event disaster strikes.


Shut Off Water

One of the initial steps that may be recommended in the event of a plumbing emergency is switching off the main water supply. It can be helpful to have qualified plumber show you how to do this, so ask your plumber next time they come by for a regular repair or checkup in preparation. Your emergency plumber may also be able to instruct you in switching off the main water supply over the phone once an emergency has occurred. Shutting off the main water supply prevents escalation of the plumbing emergency and allows you to gain initial control of the situation.


Turn Off Water Heater

If your water is going to be shut off for a longer period of time, such as while repairs are done or waiting until the following day for a plumber, it’s advisable to switch off your hot water heater. This helps to prevent water heater damage and eliminates the need for additional water heater repair.


drain off extra water in a plumbing emergencyDrain Away Excess Water

If it is recommended by your emergency plumber, and you know how to do it, open the drains in your home to allow excess water to drain away. If there are any blockages in your drains, avoid using chemicals to dislodge these blockages as they may cause additional problems for your plumber later.


Check With Your Plumber For Further Advice

Once your local plumber or your water supply service person has arrived to assess the situation, you can fully understand what went wrong with your plumbing, how to correct it, and how to avoid the situation in the future if possible.


Keeping the number of a trusted emergency plumber on hand can help you get the assistance and rapid repairs you need in the event of a plumbing disaster, and prevent major damage to your home and plumbing.